SCHULTZ Schultz Industrial has been providing general mechanical services to energy industries in California for more than 35 years for their construction, maintenance, and turnaround projects. With offices in Northern, Central, and Southern California, The company provides routine maintenance for nearly all the major U.S. West Coast oil refineries. Schultz has established itself as having the right people and the right tools to deliver exceptional results! General Mechanical Services Include: Schultz Industrial has successfully supported a broad range of industries including oil & gas production, gas processing, oil refining, terminals and pipelines, chemicals, renewable energy, and industrial manufacturing with an union workforce. Areas Of Support Include: Construction Project Management Fabrication Safety Services Maintenance Turnarounds Procurement OFFICE LOCATIONS 175 Industrial Way Benicia, CA 94510 (707) 752-8000 ​ ​ 18841 S. Broadwick Street Rancho Dominguez, CA 90220 (714) 466-7100

BRINDERSON Brinderson has been providing general mechanical services to energy industries on the U.S. West Coast for more than 50 years for their construction, maintenance, and turnaround projects. With offices in Washington and Northern, Central, and Southern California, Brinderson is the largest oil refinery maintenance company in its market and provides routine maintenance for nearly all the major U.S. West Coast oil refineries. Brinderson sets itself apart from other service providers by consistently maintaining a strong safety record and achieving a proven reputation for delivering quality and reliable solutions. General Mechanical Services Include: Brinderson has history of successfully supporting a broad range of industries including oil & gas production, gas processing, oil refining, terminals and pipelines, chemicals, renewable energy, and industrial manufacturing with an open-shop workforce. Areas Of Support Include: Construction Project Management Fabrication Safety Services Maintenance TURNAROUNDS Procurement Apprentice-Brochure OFFICE LOCATIONS 948 N. 675 W. SALT LAKE CITY, UT 84054 3070 Bay Vista Court, Suite E Benicia, CA 94510 (707) 752-8011 235 North Hill Boulevard Burlington, WA 98233 (360) 488-4756 18841 S. Broadwick Street Rancho Dominguez, CA 90220 (714) 466-7100

Brock Industrial is a premier union services company providing specialty craft and maintenance services to key industries across the U.S. We are dedicated to offering the safest and highest quality service and solutions to our customers. We embrace our union heritage and view ourselves as partners with our customers, our members and the communities in which we operate. Chinook Scaffold System HIGHLIGHTED SERVICES Brock Industrial delivers solutions based on innovative, process-driven management programs that collectively maximize the effectiveness of bundled services, as well as benchmarking capabilities that analyze performance across multiple sites; driving continuous improvement. Services In c lu de: Scaffolding, Painting, Insulation, Shoring, Lead & Asbestos Abatement, Fireproofing, Fabrica tion, Electrical Instrumentation, Facilities Maintenance, and Heat Tracing Services. BRANCH LOCATIONS Joliet, IL 2210 Oak Leaf Street Joliet, Illinois 60436 PH: (815) 730-3350 Pekin, IL 309 Mechanic Street Pekin, Illinois 61555 PH: (309) 353-6145 Sauget, IL 1 Riverview Avenue Sauget, Illinois 62201 PH: (618) 646-9397 Ashland, KY 10292 Virginia Blvd. Ashland, Kentucky 41102 PH: 304-522-6160 Ambridge, PA 2301 Duss Ave., Building11 Ambridge, Pennsylvania 15003 PH: 724-595-1112 Cherry Hill, NJ 597 Deer Rd Cherry Hill, New Jersey 08034 PH: (856) 565-2200 Hartland, WI 712 Rose Drive Hartland, Wisconsin 53029 PH: (815) 641-4951 Port Allen, LA 950 Mahaffey Road Port Allen, Louisiana 70767 PH: (225) 387-2871 Paint Shop, East Chicago, IN 425 West 151st East Chicago, IN 46312 PH: (815) 714-2713

Brock Industrial is a premier union services company providing specialty craft and maintenance services to key industries across the U.S. We are dedicated to offering the safest and highest quality service and solutions to our customers. We embrace our union heritage and view ourselves as partners with our customers, our members and the communities in which we operate. Brock Services HIGHLIGHTED SERVICES Brock Industrial delivers solutions based on innovative, process-driven management programs that collectively maximize the effectiveness of bundled services, as well as benchmarking capabilities that analyze performance across multiple sites; driving continuous improvement. Services In c lu de: Scaffolding, Painting, Insulation, Shoring, Lead & Asbestos Abatement, Fireproofing, Fabrica tion, Electrical Instrumentation, Facilities Maintenance, and Heat Tracing Services. BRANCH LOCATIONS Joliet, IL 2210 Oak Leaf Street Joliet, Illinois 60436 PH: (815) 730-3350 Pekin, IL 309 Mechanic Street Pekin, Illinois 61555 PH: (309) 353-6145 Sauget, IL 1 Riverview Avenue Sauget, Illinois 62201 PH: (618) 646-9397 Ashland, KY 10292 Virginia Blvd. Ashland, Kentucky 41102 PH: 304-522-6160 Ambridge, PA 2301 Duss Ave., Building11 Ambridge, Pennsylvania 15003 PH: 724-595-1112 Cherry Hill, NJ 597 Deer Rd Cherry Hill, New Jersey 08034 PH: (856) 565-2200 Hartland, WI 712 Rose Drive Hartland, Wisconsin 53029 PH: (815) 641-4951 Port Allen, LA 950 Mahaffey Road Port Allen, Louisiana 70767 PH: (225) 387-2871 Paint Shop, East Chicago, IN 425 West 151st East Chicago, IN 46312 PH: (815) 714-2713

Company Sourced Labor

Our Products Through our in-house AllSafe Services Division, we provide clients with qualified safety professionals and safety attendants to oversee and monitor construction, maintenance, and turnaround activities. Manufactured Blankets What We Do Soft-craft General-Mechanical Technical services Safety services Products Read More Brock Industrial Read More Advance Thermal Corp Fabrication Services Read More Metal Read More Wood

Why Choose Brock Why Choose Brock? The Brock Group is the perfect choice for to support your Construction, Plant Shutdown & Turnaround projects, as well as for your facility’s recurring maintenance support. For over 75 years, Brock has be providing multi-craft services across the U.S. and Canada. Serving diverse industries, including oil & gas, petrochemical, power generation, LNG, offshore, heavy manufacturing, pipelines & transmission, nuclear, pulp and paper, and pharmaceutical. Brock has been providing customers with solutions for scaffold, insulation, painting abatement, fireproofing, shoring, facilities’ maintenance, fabrication, as well as general mechanical services that include civil, structural, E&I, mechanical, piping and fabrication. Additionally, to assist our customers in maintaining safe worksites, we offer safety support that provides Safety Professionals, Safety Attendants and Ground Support personnel to ensure a site stays compliant with company and regulatory safety compliance protocols. So, why choose Brock? Because When Results Matter, Brock will get it done!

Brock has three core organizational priorities that are the basis by which we are consistently ranked as a superior services provider for our customers, a top workplace for our employees and a best-in-class company in achieving consistently low safety incidents throughout our N.A. operations ORGANIZATIONAL PRIORITIES ​ Select and Retain top-notch talent Offering competitive compensation & benefits Provide rewarding career opportunities Create “Team Building” culture Invest in leadership development OUR PEOPLE ​ Safety is part of everything we do Bsafe is our #1 value and represents our safety culture Our focus is on protecting; Our People Property Environment Our goal is for a “ZERO-HARM” workplace SAFETY - FOCUS ​ Delivering consistent quality & service Embrace Best-In-Class learnings, Technology and Innovations Review, Adjust & Grow to meet changing needs OPERATIONAL EXCELLENCE

OPERATIONAL EXCELLENCE O u r F o c u s o n b e i n g “ B e t t e r E v e r y D a y ” i s b a s e d o n o u r s h a r e d v a l u e s o f R e s p e c t & C a r i n g . B b e s t h a s f i v e k e y e l e m e n t s : ▪ L e a d i n g s a f e t y p e r f o r m a n c e i n o u r i n d u s t r y ▪ B u i l d i n g a s t r o n g t e a m f r o m m a n y i n d i v i d u a l s ▪ D e l i v e r i n g p e r f o r m a n c e e x c e l l e n c e t o a l l c u s t o m e r s ▪ C r e a t i n g a s o l i d f u t u r e f o r a l l B r o c k e m p l o y e e s ▪ P r o f i t a b l y g r o w r e v e n u e f o r a l l s t a k e h o l d e r s

CURRENT OPPORTUNITIES Opportunities with The Brock Group Corporate View Jobs Brock U.S View Jobs Brock Canada View Jobs Adavance Thermal View Jobs Brindenson View Jobs ARE YOU READY TO JOIN US? At The Brock Group, we are looking for people who feel that they could prosper within our unique culture and values. By working together, we can achieve a strong future for you, our company, and our customers. Reach out today to find out about opportunities that work for you! View Opportunites

Contact Info The Brock Group Houston, TX (Headquarters) 10343 Sam Houston Park Dr., Suite 200 Houston, Texas 77064 PH: (281) 801-8200 Brock Industrial Services Joliet, IL (Headquarters) 2210 Oak Leaf Street Joliet, Illinois 60436 PH: (815) 730-3350 Brock Canada Nisku, AB (Headquarters) 3735-8 Street, Unit 200 Nisku, Alberta T9E 8J9 PH: (780) 465-9016 Regional Office Locations BROCK SERVICES Brock Industrial Services Brock Canada Houston, TX (Headquarters) 10343 Sam Houston Park Dr., Suite 200 Houston, Texas 77064 PH: (281) 801-8200 Deer Park, TX 4440 SH225 Deer Park, Texas 77536 PH: (281) 478-3400 Corpus Christi, TX 353 Lantana Street Corpus Christi, Texas 78408 PH: (361) 289-2951 Clute, TX 431 Commerce Street Clute, Texas 77531 PH: (979) 265-9599 Beaumont, TX 1670 E Cardinal Drive Beaumont, Texas 77705 PH: (409) 833-6226 Ft. Collins, CO 1118 NE Frontage Road Ft. Collins, Colorado 80524 PH: (303) 429-1408 Hazen, ND 104 12th Avenue NW, Suite 2 Hazen, North Dakota 58545 PH: (701) 748-6766 Morris, IL 1536 Creek Drive Morris, Illinois 60450 Geismar, LA 36302 Highway 30 Geismar, Louisiana 70734 PH: (225) 744-9900 Sulphur, LA 3747 South Beglis Parkway, Suite 200 Sulphur, Louisiana 70666 PH: (337) 583-2901 Auburn, ME 416 Lewiston Junction Road Auburn, Maine 04210 Gautier, MS 341 Highway 90, Suite A Gautier, Mississippi 39553 Gorham, ME 9 Laurence Drive Gorham, Maine 04038 Baltimore, MD 8124 Norris Lane Baltimore, Maryland 21222 PH: (443) 228-1035 Memphis, TN 2876 Directors Cove Memphis, Tennessee 38131 PH: 901-369-0360 PH: (443) 228-1035 Westford, MA 2 Lan Drive Westford, Massachusetts 01886 PH: (207) 797-8458 PH: 901-369-0360 PH: (443) 228-1035

Case Studies Improved Safety in Switching Operations PSC Group - Advancing safety in Switching Operations in 2012 PSC took over rail switching operations for a Read More Proactive Logistics PSC Group - "Tomorrow's" Train Today A site in the greater Chicago area was strugging to have a complete set of Read More More Efficient Loading Operations PSC took over a tank car loading facility in Texas. Long-tertm incumbent operators referenced "more art than Read More

OUR BSAFE & BBEST CULTURE Brock’s safety culture is known as Bsafe . Our culture is backed by our commitment to an incident and injury free environment. We understand that developing a long-term, sustainable culture begins with making safety personal. Our corporate culture is built on interdependency, with each employee engaged to work safely and stay motivated “so no one gets hurt”. ​ The Brock standard of Respect & Caring defines who we are and how we operate to achieve excellence in every aspect of our business. Bsafe begins with personal responsibility for our own safekeeping and extends to include our fellow employees, our customers, our families and the communities in which we serve. Vision - ZER0 Harm Worksite - 100% Safe Work Beliefs - Safety Excellence - Respect & Caring Values - Making Safety Personal - HER0 Intervention Behavior - Pre-Task Risk Assessment - Last Minute Risk Assessment - Short Service Worker Program As part of our on-going commitment to all of our stakeholders - our customers, investors, employees, and communities in which we work - we emphasize a company-wide culture of continuous improvement. Bbest is brock's culture of seeking the best possible ways to achieve our strategic goals and vision. Bbest brings together planning and accountability to ensure best practices go beyond sharing to become standard procedure throughout the organization. ​ Taking the company's mission, goals, values, vision, beliefs, and behaviors, and assimilating them into our desired results is our main priority here at Brock. Within the company, safety and production work together to promote the big picture of our Bbest and Bsafe cultures. Pursuit of Excellence Benefits to Customers Our focus on being "Better Every Day" is based on our shared values of Respect and Caring. Bbest has five key elements: - Leading safety performance in our industry - Building a strong team from many individuals - Delivering the same performance excellence for all customers - Creating a solid future for everyone who works at Brock - Profitably growing revenue for all of our stakeholders For our customers, Bbest drives multiple benefits, particularly when combined with our strong safety culture through Bsafe and our execution approach built on alignment with each customer's goals and metrics. Bbest, for customers, means: - Consistency in service delivery across projects and facilities - Continuous improvement in safety, engagement, and performance - Better services and solutions based on customer feedback and market needs - Stronger alignment on customer goals and success metrics - Proactive and responsive support functions for timely resolution of issues

Success Through Technology & Collaboration Brock combines our high-performing people with efficient processes and the right technology to bring value to every part of our business. Our commitment to providing solutions has resulted in the development and application of new digital tools designed to increase productivity and red uce costs to each jobsite. MAINTENANCE MANAGEMENT SYSTEMS SCAFFOLD MANAGEMENT SYSTEM DIGITAL TOOLS 3D MODELING PROJECT PROCESS CONTROL SYSTEM Technical Services The Brock Group is a leading services company providing multi-craft specialty services solutions for Industrial Turnaround & Capital Projects, as well as recurring Maintenance Support that is necessary for supporting continuous/reliable operations of our critical energy infrastructure and industrial processing facilities throughout the U.S. and Canada. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees, and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes, and the right tools for the job. Focused on delivering results, we incorporate innovative technology & seek to deliver continuous improvement in the services that we provide to our customers. When a customer engages Brock to oversee their project, they can be assured that we’ll provide them optimum oversight by providing them with the Brock FieldFORCE project process system – Brock’s centralized proprietary software-implemented project process system that was built to capture all labor, equipment, and material aspects associated with any of the thousands of concurrent projects that the company is engaged in at any time. This critical information is shared with the customer through FieldForce’s custom digital dashboard that provides a real-time view of what’s happening in any part of the project site that Brock is involved. Having this level of visibility allows the customer to review project progress on any part of the Brock scope of work; giving management the ability to take action to avoid delays; thereby ensuring that Brock remains on track with the deliverables specified in the project contract. The FieldFORCE software implemented project process system provides a standardized framework of leading-edge technologies that improve the safe, reliable execution of our customer projects through organized data collection, analysis and communication. The core of the FieldFORCE system is that it is integrated with our ERP suite; marrying real time data with the customer’s deliverables; thereby ensuring contract and regulatory compliance and allowing for better accuracy in cost tracking and productivity by project. 3D Modeling for Scaffold Design Scope of work alignment for all involved, allows for up-front planning to avoid excessive modifications and scope creep. Clear direction to workers though organized workface packages. Increased field production by 10-15% as designs and scaffold counts are provided with greater reliability. Better resource management that results in the correct quantities of scaffold, consumables, and manpower in a timely manner. Coordinated access design, suitable for multiple crafts. Reduced modification an d rework time as modifications are managed with the design software prior to installation, rather than in the field after the scaffold is built. Scaffold Management System Brock’s Scaffolding Management System (SMS) is designed to improve scaffold utilization and on-site tracking to reduce scaffold expense and to improve response time in meeting each customer’s scaffolding needs. As a management tool, SMS provides data on inventory status, scaffold utilization and age, locations, ownership, estimated hours and cost, and cost tracking to allow facilities to reduce scaffolding expense and more efficiently respond to scaffolding needs. Maintenance Program Management As part of our overall solution offering, we have effectively combined resources to implement a variety of reliability management programs which offer significant cost advantages, enabling the development of long-term strategies for maximizing facility asset protection at the lowest total life-cycle cost. Brock provides customized audits and progra m management for the following: – Fire Protection Management System – Maintenance Insulation Management System – Maintenance Painting Management System Learn More Digital Tools Brock has the ability to show the location of scaffold builds by adding GPS coordinates to scaffold tag in the Brock proprietary scaffold inventory management software. Forward Thinkers & Game Changers Brock has a long history of bringing innovation to our industry and today, the company continues this tradition through the development and application of new digital tools designed to increase productivity and reduce costs at each jobsite. As the top specialty services contractor, we are forward-thinkers and game changers, which allows us the freedom to be innovative and push the envelope. We have the flexibility to identify, validate and implement new ways of working, and that’s powerful. We’re building the company of tomorrow while safely and successfully completing each project for our customers today.

SOFT-CRAFT Read More Scaffolding Read More Insulation Read More Protective Coatings & Blasting Read More Abatement Read More Fireproofing Read More Rope Access Read More Refractory Read More Composite Wrap Read More Roofing Read More Facilities Support

Safety Services Safety Services Through our in-house AllSafe Services Division, we provide clients with qualified safety professionals and safety attendants to oversee and monitor construction, maintenance, and turnaround activities. We provide the following personnel: Safety Managers, Supervisors, Technicians, and Coordinators Safety Auditors Permit Write rs and Coordinators Fire Marshals Safety Attendants (Fire Watch, Hole Watch, and Bottle Watch) Ground support

ANNUAL HSEQ STRATEGIC PLAN Our Roadmap To Safety People are our most valuable asset, and their safety takes precedence over everything. Our HSE Strategic Plan is an industry-best, with continuous training and education that ensures our team members are qualified to perform their duties and ultimately keeping safety at the forefront of everything they do. ​ Our safety department carved out a “road map” to help define our safety journey many years ago. This master plan starts at the top with safety-focused management and is carried through the organization by means of written standards, excellent planning, thorough training, and clear communication. We believe that this master safety plan is our roadmap to continued safety excellence.

GROW WITH BROCK Providing Rewarding Careers for 75+ Years! Since 1947, The Brock Group (originally known as Service Painting Company of Beaumont) has been committed to safely and efficiently supporting the service needs of Industrial and Commercial customers in the petrochemical, LNG, refining, power generation, pulp & paper, pipeline & transmission, pharmaceutical, renewable energy, offshore, heavy manufacturing sectors. While we have changed dramatically from our origin as a regional painting company, we remain focused on the values that have been the foundation of our success, and which has always been centered on the development of a highly skilled and reliable workforce. PEOPLE • SERVICE • COMMITMENT The Work We Do Makes A Difference Our 12,000+ employees serve over 500 Industrial and Commercial facilities across North America. They play a vital role in supporting Industrial Turnaround & Capital projects, as well as recurring Maintenance support that are necessary for supporting continuous & reliable operations of our critical energy infrastructure and industrial processing capabilities needed to support our economies. Some of the top jobs we hire for are as follows: CARPENTER SCAFFOLDER INSULATOR PAINTER SAFETY ATTENDANT SAFETY PROFESSIONAL HEAVY EQUIPMENT OPERATOR SUPERINTENDENT TEAM LEAD / FOREMAN FABRICATOR EQUIPMENT MECHANIC JOINING THE BROCK FAMILY Take the first step to a rewarding career with The Brock Group by clicking the links below to learn more about our company, the hiring process, and the benefits you would be entitled to as a Brock employee.

1.The Brock Group has opened a Craft Training & Assessment Center in Deer Park, TX to increase and expedite the hiring process 2. The Craft Training & Assessment Center will allow us to create a one-stop-shop for candidates to apply, be assessed, hired, and complete required pre-employment processes including drug tests, background checks and fit testing in one location 3. The new Training & Assessment Center should reduce processing times and get employees to job sites faster 4. Allows us to recruit and hire unskilled labor and provide training into our base trades of scaffold building, insulation, coatings, and abatement thus widening our candidate pools 5. The new Center should make it easy on candidates as a “one-stop” center to easily apply for and be offered employment 6. The Health & Safety Council has been a great partner in the establishment of the Assessment & Training Center as they will be co-staffing the location for screening and assessments. TRAINING & ASSESSMENT CENTER

RECRUITMENT CENTERS MORRIS, IL 1536 Creek Dr. Morris, IL 60450 Phone: (815) 513-3376 ​ CLUTE, TX 431 Commerce Clute, TX 77531 Phone: (979) 265-9599 DEER PARK, TX 8329 Spencer Hwy. Deer Park, TX 77536 Phone: (281) 680-2012 SULPHUR, LA 3645 S. Beglis Parkway (Suite 200) Sulphur, LA 70665 Phone: (337) 313-2702 BATON ROUGE, LA 8689 Siegen Lane Baton Rouge, LA 70810 Phone: (225) 756-7910 MCALLEN, TX 812 E. Violet McAllen, TX 78504 Phone: (956) 429-3322 CORPUS CHRISTI, TX 353 Lantana Street Corpus Christi, TX 78408 Phone: (361) 289-2951 ​ BEAUMONT, TX 6755 Patillo Rd. Beaumont, TX 77705 Phone: (409) 963-0007 MONT BELVIEU, TX 9235 Hwy. 146, Ste 6 Mont Belvieu, TX 77523 Phone: (281) 680-2022

WORK WITH US More than 13,000 employees, in 450+ facilities, providing solutions that our customers can count on. From the first day you join our team, you will embark on a journey that will be both challenging and rewarding. Together, we can accomplish great things.

GUIDING PRINCIPLES MISSION & VISION Mission: To Preserve Critical Infrastructure and Sustain Essential Services, Safely and Profitably. Vision: To be the Best in Safely building and sustaining the world’s critical infrastructure with a relentless commitment to partnership and innovation. OUR CORE VALUES We start and end with Safety and we take it to heart We do not compromise on integrity. We are committed to continuous improvement and winning We will lead the market in innovation We are all part of one Brock family.

Our Story “Brock began as the Service Painting Company of Beaumont in 1947, a coatings services company serving industrial facilities in Beaumont, Texas and the surrounding areas. Over the course of nearly 75+ years, we have significantly diversified our business and grown to become a leading provider of specialty services to some of the largest refineries, chemical plants, utilities, and pulp and paper facilities. During the 1970s, Brock made an unprecedented move to begin hiring college educated professionals to serve as project managers and customer liaisons, allowing field supervisors with deep service expertise to concentrate on service delivery. ​ The 1980s also proved to be a pivot period, as shareholders divided Brock into several operating units to facilitate more rapid overall growth. Importantly, this time period also marked the beginning of our expansion beyond coatings into multiple complementary services, such as scaffolding and insulation. This expansion also included the development of our managed programs, a proprietary service delivery approach designed to better serve customers. ​ The 1990’s were a period that continued with strategic acquisitions that further expanded our soft-craft services portfolio as well as our North American expansion with the forming of Brock Canada. The expansion continued in 2022 with the addition of Brinderson, Schultz and AllSafe; who brought with them over 50 years of experience delivering high quality general mechanical and safety services to the oil and gas industries. In addition, our Canadian operations had a significant boost with the acquisition of Chinook Scaffolding Systems. ​ Our history was built through the combined efforts of independent companies that were top performers in their own space. Brock acquired and integrated these businesses into The Brock Group to optimize our business model and better serve our customers. In the process, Brock has grown into North America’s premier service provider of multi-craft services to some of the largest Industrial and Commercial companies in North America.

TRIR HISTORY "TRIR" (Total Recordable Incident Rate) is an OSHA requirement to record job-site incidents, accidents, and injuries. It is an excellent performance indicator of a company’s safety culture; representing the number of incidents per hours worked. A historical perspective of TRIR indicates a company’s commitment to training and continuous education as it relates to the importance of safety on and off the job. The image below clearly shows this for Brock.

QUALITY The Brock Group prides itself in providing quality services to its customers, safely, efficiently, and cost effectively. HSEQ responsibilities includes a Quality Assurance, using tools such To maintain our focus on quality, Brock created our Quality Excellence Council (QES). The QES provides direction and support to foster the managing and continuous improvement of Brock’s QMS. ​ ISO 9001 is the world’s benchmark for quality and the standard that Brock has modeled its program against. Brock maintains and is continually improving its QMS, in accordance with the standard. as internal audits and management reviews to verify compliance program. ​ The Quality Management System (QMS), in compliance with the Brock Quality Policy, is a tiered program consisting of the Quality Assurance Manual, Quality Control Procedures, Operating Procedures, Guidelines, Work Instructions, and Quality Control forms.